About CSC

CSC’s mission is to help private-, public- and social-sector companies and organizations navigate change.

These changes, encompassing both internal company culture and the external operating environment, can include: a shift in strategy, transition in leadership, fine-tuning leadership communication, a new culture launch, introduction of new products, services, or processes, changing stakeholder expectations, an exploration of corporate social responsibility strategy and new and emerging issues – all of which can have a destabilizing impact on the organization by fueling uncertainty. CSC helps our clients navigate through this uncertainty by developing and implementing communications strategies that create more authentic, resilient and sustainable organizations.

Our shared values influence the work we do, and the impact we hope to achieve.

We are honest with ourselves and our clients. We represent our thinking and our process with clarity and honesty. We are prepared to decline work when we believe it is inconsistent with our values. We work to keep this value alive in our culture at all costs.

We believe in “the Crit.” The best design studios invite a constant stream of criticism which often leads to breakthrough innovative designs. We can learn from them. We embrace a sound argument and are willing to test all premises to get there.

We speak up, especially when we are the only dissenting voice in the room. We especially value clients who give us permission to be courageous. We believe the best work is done when we are courageous together.

We prize confidence and grace under fire, but we do not tolerate arrogance. Arrogance keeps us from personal and professional growth. And limits our ability to think the impossible for our clients. Humility frees us up to consider solutions that lie outside of our comfort zone.

We are excited to learn about our clients’ business, their issues, their challenges, and the direct and indirect forces that can have a meaningful impact on their success. We tap into the social sciences – psychology, philosophy, sociology, political science, and economics — to nourish our thinking and sharpen our insights.

We depend on each other to provide the best thinking. We encourage our colleagues to be inquisitive and challenging and help us pivot away from fruitless journeys.

We embrace and celebrate difference. We depend on different and sometimes clashing world views to provide the most useful and creative work for our clients. We work everyday to create an environment where creative friction sparks competing ideas.

CSC was created to have impact on issues beyond the business. Through the client work that we do, including our pro bono work, we bring our commitment to sustainable and resilient communities to life.

We partner with our clients to define or finetune strategy, create organizational alignment, manage reputational risk, communicate clearly and authentically and engage and mobilize community.

At CSC, we get excited when we meet clients who expect the principal to lead the work, to do work, and to be accountable for client outcome and impact. Our structure, where every client engagement is led by our principal, reflects our conviction that the type of clients we prize desire a true partnership, value seasoned counsel, seek the right expertise, and expect a passion for their business that a business owner is especially incentivized to deliver. At CSC, the owner of the business leads the work and serves as the primary contact for every client.

At CSC, we get excited when we meet clients who expect the principal to lead the work, to do work, and to be accountable for client outcome and impact. Our structure, where every client engagement ... Read More is led by our principal, reflects our conviction that the type of clients we prize desire a true partnership, value seasoned counsel, seek the right expertise, and expect a passion for their business that a business owner is especially incentivized to deliver. At CSC, the owner of the business leads the work and serves as the primary contact for every client.

CSC engagements are structured for efficiency, scalability and accountability. Each client engagement is led by our principal and we add essential staff only when needed.

We are prepared to add just the right level of expertise when required, including external advisors who are experts in related fields and sectors. Depending on project scope, and always under the leadership of CSC’s principal, we can assemble carefully chosen teams that are scalable, providing clients with flexible and efficient staffing and the right expertise at just the right time.

We are prepared to add just the right level of expertise when required, including external advisors who are experts in related fields and sectors. Depending on project scope, and always under the l... Read More eadership of CSC’s principal, we can assemble carefully chosen teams that are scalable, providing clients with flexible and efficient staffing and the right expertise at just the right time.